Healthy People, Healthy Planet: advancing better everyday health for millions more people

Q1. What has driven Haleon to update its Health Inclusivity and Sustainability strategy now and what does it say about where the biggest unmet needs are?

As a consumer company that is solely focused on better everyday health, everything we do starts with improving health outcomes and addressing the biggest barriers people face. But today, those barriers aren’t just medical, they’re increasingly societal.

We’re seeing growing gaps in health access and outcomes, driven by low health literacy, limited access to everyday health products and bias and prejudice which can mean some people’s health concerns are not taken as seriously as others, with vulnerable groups impacted first and hardest.

That’s why we’ve elevated our focus on health inclusivity  – because this is where we  can make the biggest difference. This means building health knowledge and confidence, expanding our efforts to improve access to everyday health products and tackling bias and prejudice so that people can take more control of their everyday health. 

Our updated health inclusivity goal reflects that shift. It’s about putting health in more hands – ensuring essential health knowledge and products are within both price and arm’s reach of millions more people.

Q2. You’ve significantly raised your health inclusivity ambition to reach over 300 million people a year by 2030. What needs to change to deliver that at scale?

We exceeded our previous goal - to provide opportunities for 50 million people a year to take control of their everyday health by 2025 - giving us confidence to go further. Providing opportunities for over 300 million people a year to take more control of their everyday health by 2030 requires a step-change in how we operate. It means moving beyond individual programmes to scalable, system-wide approaches. 

Let’s take tackling low levels of health literacy as an example. Today, around one in four adults globally struggle to find, understand and use health information, and this comes at a huge cost. Our work with Economist Impact has found that low levels of health literacy costs major economies more than $300 billion a year, and this is often due to preventable conditions. 

A great example of how we scale impact is by building health literacy at a community level through our new Better Everyday Health project. It’s focused on building the capabilities of trusted community workers, turning them into Community Health Entrepreneurs who promote self-care behaviours, raise awareness of preventable heath conditions, and provide access to essential healthcare productions. 

We’re launching this in Kenya with CARE International, with the ambition to expand into other markets over time. It’s a clear example of how we can scale impact by empowering communities.

We’re also stepping up our focus on expanding access to everyday health products, launching different product formats and expanding distribution so our products are available to all, even in remote communities beyond the reach of traditional retail and pharmacy outlets. 

Q3. How do you ensure this ambition translates into meaningful impact and not just reach?

That’s such an important question. We recognise that impact isn’t just about how many people we reach – it’s about whether health outcomes improve.

We focus on equipping people with the knowledge and confidence they need to take more control of their everyday health alongside reducing bias that can get in their way, while ensuring access to products to support proactive health behaviours.

Closing the gap between health knowledge and action is critical. Real impact happens when understanding leads to consistent behaviour change and better health outcomes.

Q4. What have you learned from your progress to date and how is that shaping your next phase?

In 2025, we helped over 74 million people access better everyday health, whilst reducing our environmental impact and strengthening resilience across our value chain. One of our biggest learnings is the value of meeting people where they are; community-led programmes rooted in local needs can drive change at scale.

In India, for example, we’ve supported more than 600,000 people with free dental check-ups since 2023, working with dental colleges and health professionals to bring care into communities and homes. And in our supply chain, we’re supporting mint farmers in India’s Uttar Pradesh to adopt drought-resistant varieties as conditions become hotter and drier.

Partnerships are also critical. In China, our work with the government and the retailer AS Watson has reached over 5.4 million people with bone density testing and calcium education. 

These examples are shaping a clearer focus on scalable, partnership-led programmes - embedding health inclusivity and sustainability into our core business, while building long-term resilience across our value chain.

Q5. How does sustainability fit alongside health inclusivity?

For us, they go hand in hand. You can’t have better everyday health without a healthy planet.

Around half of our key ingredients are sourced from nature, so sustainability is critical to both the resilience of our business and the health of consumers. It matters to our partners too – major retailers have their own health and sustainability goals and expect suppliers to support them.

We’re also seeing a more direct connection between environmental change and everyday health. Longer allergy seasons, more severe symptoms, worsening joint pain – these are increasingly common, and they disproportionately affect the most vulnerable.

That’s why improving health inclusivity is central to our response, so we can tackle some of the biggest health challenges faced by underserved groups. 

At the same time, we’re reducing our environmental impact and operating with enduring resilience across our value chain – because our long-term success depends on the health of people and the planet.

Q6. How does health inclusivity and sustainability support Haleon’s broader ‘Win as One’ strategy?

Health inclusivity and sustainability are fundamental for Haleon’s long-term growth. Addressing these issues is an intrinsic part of our strategy and purpose to deliver better everyday health with humanity.

Our health inclusivity actions are good for people – supporting better health outcomes; good for business – helping close the incidence-treatment gap, reach lower income consumers and build trust in our superior brands and good for society - preventing more serious illnesses which eases pressure on overstretched health systems. Our Health Inclusivity actions directly support our ambition to reach one billion more consumers by 2030 and get health in more hands.

Our actions to build enduring resilience across our supply chain are key to Haleon’s long term success and our ability to access the ingredients and resources we need to source and make products today and tomorrow.  That’s why we’re committed to cutting carbon emissions, making our packaging more sustainable and managing the natural resources we need to make our products responsibly. By doing this, we can protect supply continuity and manage cost. By making our sites more energy efficient and reducing water and waste we saved £5million in 2025. Our Healthy Mint Supply chain program in India has boosted mint yields by up to 60%, securing supply and boosting smallholder farmers’ incomes despite rising temperatures and droughts.

Ultimately, it’s about delivering better everyday health at scale – in a way that is inclusive, sustainable, and built for the future.