Upholding our Standards
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We endeavour to always do the right thing, including by respecting human rights, protecting the health and safety of people, prioritising product quality and safety, and responsibly marketing our products and services.
Our Code of Conduct clearly sets out our ethical principles and culture of endeavouring to always do the right thing. Everyone at Haleon is responsible for living by our Code and being a role model to others, and for ensuring we uphold the standards that we’ve set for our business.
Nothing is more human than keeping one-another safe, healthy and well.
Our overall health and safety objective is to provide a safe and healthy work environment for all, across our manufacturing sites, corporate offices and business travel.
We have a health and safety management system in place and a team of safety experts to help us to prevent, identify and mitigate safety risks. We embed a strong safety culture throughout the business through management oversight and audit, training for colleagues and by continually improving our health and safety practices.
We run risk-based health and safety training for our employees, which covers how to identify and take measures to reduce risk in the workplace.
Click here to see our Environment, Health, Safety and Wellbeing policy.
Our priority is to ensure we deliver safe products when, where and how our consumers want and need them.
We want our customers and consumers to trust the quality of our products. We have a quality organization structured as an independent unit with quality professionals deployed throughout our 14 business units and manufacturing sites. They help ensure that all of our products comply with applicable regulatory and quality standards.
Our quality management approach includes clear policies and technical guidance, regular internal and external quality reviews and audits, training for colleagues and testing of raw materials, packaging components and finished products. We have rigorous quality procedures in place for manufacturing, product component and logistics suppliers.
Fulfilling our purpose to deliver better everyday health with humanity demands rigorous attention to the safety of our products. The safety of the consumers using our products is our foremost priority.
We maintain vigilance systems that enable oversight of the safety and quality of all of our products. In addition, formal processes govern the way in which we manage identified safety and quality risks. We also collaborate with industry organisations to keep improving product safety.
For more information on product quality and safety, our manual can be found here.
We seek to use our voice to make a positive difference in people’s lives – to promote a healthy and active lifestyle and providing insight and information to enable people to understand how they can take better care of themselves and those they look after.
Reaching millions of people responsibly with our marketing communications involves upholding clear standards and principles. We are committed to responsibly marketing and promoting all our products and services.
Media can play an important role in portraying society. We are committed to championing diversity and representation in front of and behind the camera in our advertising and communications.
Click here to read our responsible marketing principles.
Through Voltaren, our topical pain relief brand, we are working to address the lack of support for unpaid caregivers in the USA.
Many caregivers live with joint pain, and walking is the easiest movement for them to make time for. In light of this, Voltaren created the CareWalks: a series that gives a voice to the untold stories of everyday caregivers who suffer from osteoarthritis who share their experiences and discuss their challenges in order to motivate others to walk alongside them. The purpose driven activation included TV and online video, a new Voltaren bonus pack, with donations going to the Volunteers of America’s caregiving programme, as well as a downloadable iHeart Radio podcast to provide motivation and affirmation for caregivers.