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Ordinary Shareholder FAQs

General FAQs:

  • Who are your Registrars and how/why should I contact them?

    Our Registrars for Ordinary Shareholders are Equiniti Limited. They look after our register and are responsible for ensuring that shareholder details are recorded accurately. You should contact our Registrars for anything related to your shareholding, for example:

    • to inform of a change of name, address, or bank details;
    • to request a reissue of a dividend cheque;
    • to change how your dividends are paid;
    • to inform of a lost share certificate; in case of shareholder death.

    Equiniti can be contacted by phone or post, and their contact details can be found below. Most of these changes can also be made online, by registering for a Shareview Portfolio account if you are an Ordinary Shareholder.

    Registrar Contact Details:

    Equiniti Limited:

    Equiniti
    Aspect House
    Spencer Road
    Lancing
    West Sussex
    BN99 6DA

    Website: www.shareview.co.uk (from here you may email your query securely)

    Tel: +44 (0) 371 384 2227
    Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales)

  • The current share price can also be found on the home page of our website.

Ordinary Shareholders FAQs:

Please note that the answers that refer to our Registrar, Equiniti, are only relevant to those shareholders who hold Haleon shares directly on the Ordinary Register with Equiniti, or through Haleon’s Corporate Sponsored Nominee service. If you hold your shares via your broker or through a nominee service, please contact the bank or stockbroker with whom you hold the shares to obtain guidance.

  • How can I manage my shareholding online?

    You can create an Equiniti Shareview Portfolio in order to manage your shareholding online. This will enable you to check the balance of your holding, update your records if you change your address or bank account details, and set up paper-free share communications. More details can be found on the Shareview website under the heading ‘Portfolio’.

  • Shares cannot be bought directly through Haleon but can be purchased through your bank or stockbroker. Equiniti, our Registrar, also offer a Share Dealing service which allows you to trade online or over the phone – it is a relatively fast and secure way to deal. Further information can be found on Equiniti’s Shareview website (www.shareview.co.uk)

  • You will need to complete a Stock Transfer Form and return it to Equiniti with your valid share certificate(s). You can get a copy of a Stock Transfer Form from Equiniti’s Shareview website under ‘Help – Shares’ or by contacting the Customer Experience Centre.

  • You will need to contact Equiniti, who will place a temporary restriction on the register. You will then need to formally register the shareholder’s death by providing a certified copy of the Grant of Probate or using Equiniti’s Small Estates Service to sell or transfer shares. More information regarding this process can be found on Equiniti’s website under ‘Help – Services – Manage an Estate’.

  • You will need to complete a Form A that can be sent to you by Equiniti – for security reasons, these forms cannot be downloaded. You can request a form by phone, in writing or online, and Equiniti will arrange for the form to be sent to you. More information is located on Equiniti’s Shareview website under ‘Help – Shares’.

  • This depends on the nature of the transfer. A guidance note concerning the application of stamp duty on the share transfer is set out on the reverse of the Form A. Please contact your accountant, financial adviser or lawyer if you have further questions in this regard.

  • This can be done online with an Equiniti Shareview Portfolio, over the phone, or by posting a completed Change of Mandate form (found on the Shareview website under ‘Help – Dividends’). You will need to quote your Shareholder Reference Number, an 11-digit number which can be found on your share certificate or on any previous correspondence we have sent you.

  • You can register with an Equiniti Shareview Portfolio to make these changes online, which can be done via the Shareview website. If you don’t have a Shareview Portfolio, you will need to contact Equiniti by phone or post using the details found above.

  • To update your name, an instruction should be sent in writing to Equiniti at the address above. All applications to change a registered name need to be accompanied by supporting documentation. The type of documents required depends on the circumstance or reason for change. Further information can be found on the Shareview website under ‘Help – Account Changes’.

  • You will need to contact Equiniti, who will place a restriction on the lost certificate to prevent fraudulent use. A new certificate can be issued – depending on the nature of the missing shares, this can either be done over the phone, or by completing and returning a Letter of Indemnity. There is a cost to Equiniti in issuing a replacement certificate, and so there may be a fee charged for this process. You will need to wait for a replacement certificate in order to transfer or sell your shares.

  • It is not possible to issue a copy of a share certificate. If you have lost your share certificate, please contact Equiniti who will follow the process for a lost certificate (shown above). Other shareholder documents can be obtained by contacting Equiniti.

  • Shareholding balance can be found by contacting Equiniti via the details given above. Alternatively, registering with an Equiniti Shareview Portfolio enables you to access the balance of your holdings online by logging onto your account – details on setting up a Portfolio can be found above.

  • This is likely to have occurred because Equiniti is holding two (or more) accounts for you on the share register. If you would like to merge shareholdings registered in your name into a single holding, please provide Equiniti with a written request, signed by all the registered holders or legally appointed representatives.

    You may have a preference as to which holding you would like the shares to be merged. If so, please inform Equiniti by confirming the Shareholder Reference Number (SRN). This is an 11-digit number which can be found on your share certificate or on any previous correspondence we have sent you. There is no need to send Equiniti your share certificates, as these will remain valid.

  • If your certificated holding in Haleon is represented by several share certificates you may wish to have these replaced by one consolidated share certificate. You should send your certificates (preferably by courier or recorded delivery to minimise them getting lost in the post) with a letter of instruction to Equiniti.

Dividend FAQs:

Please note that the answers that refer to our Registrar, Equiniti, are only relevant to those shareholders who hold Haleon shares directly on the Ordinary Register with Equiniti, or through Haleon’s Corporate Sponsored Nominee service. If you hold your shares via your broker or through a nominee service, please contact the bank or stockbroker with whom you hold the shares to obtain guidance.

  • Where can I find information about Haleon’s dividend policy?

    Any dividend announced by the company will be payable to shareholders who are named on the register on the “record date”. Any potential dividend will be announced with the half-yearly results announcements and the dividend rate is determined in pounds sterling.

  • The ex-dividend date marks the first day when buyers of shares are not entitled to the previously announced dividend. Before this date, shares are said to be ‘cum-dividend’: if you buy shares during this period, you are entitled to the dividend which has just been announced. However, if you purchase shares on or after the ex-dividend date you are not entitled to the pending dividend – the previous owner of the shares is.

  • The record date is exactly one business day after the ex-dividend date. On this date, the Registrar will view the share register and determine who will receive dividends by confirming who is recorded on the register on this date. If you buy shares on the ex-dividend date, you will not appear on the register until after the record date, so will not receive the most recent dividend payment.

  • The Haleon Dividend Reinvestment Plan (DRIP) is a service offered by Equiniti in which you can use your cash dividends to buy more shares in Haleon. As an alternative to the dividend payment, your cash will be used to buy additional shares. The DRIP is a convenient, easy and cost-effective way to build your shareholding.

    Please note that a commission charge of 1 per cent of the value of the shares purchased will be charged by Equiniti, and purchases will also be liable to stamp duty at a rate of 0.5 per cent of the value of the shares purchased.

    To apply for the Haleon DRIP, call 0371 384 2268 or visit ‘Help – Dividend’ on the Shareview website.

  • Equiniti have an Overseas Payment service in place, through which they can send dividends directly to overseas bank accounts. More information can be found on the Shareview website under ‘Shareholder Services’.

Direct Credit FAQs:

  • What is direct credit?

    Direct credit is a commonly used means of payment whereby funds are transferred directly into the recipient’s bank account, rather than by providing a cheque that must subsequently be cashed. Direct credit is a more secure method of payment than cheques. It is used by most large organisations to pay, for example, employees’ salaries.

  • There is no fee charged by Haleon or Equiniti for this service.

  • You can nominate any UK bank or building society account in your name.

  • By registering for a Shareview Portfolio at www.shareview.co.uk you can manage many aspects of your shareholding online, including updating your bank details. If you are a sole shareholder with 2,500 shares or fewer you can also update your bank details by calling Equiniti, our registrar.

  • Dividends will be paid into your nominated bank or building society account as cleared funds on the dividend payment date.

  • If you register for electronic communications at www.shareview.co.uk, you will be sent an electronic notification on the day the dividend is paid. If you are not registered, you will receive an annual consolidated dividend statement by post setting out details of all dividends paid to you in the previous twelve months. These statements are currently sent out in January each year.

  • If you do not want to register for electronic communications or receive an annual consolidated dividend statement by post in January each year, then please contact Equiniti to request individual dividend statements. These statements will be posted out by second class two days before each dividend payment date so that you receive it on the day the dividend is paid into your bank/building society account.

  • Online: You can provide and maintain your nominated account details via your Shareview Portfolio. Please visit www.shareview.co.uk for details on how to register.

    By telephone: If you are a sole shareholder with 2,500 shares or fewer, you can provide your account details by calling Haleon’s registrar, Equiniti, on +44 (0) 371 384 2227). Lines are open 8:30am to 5:30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

  • If you do not provide this information, you will still receive an annual dividend statement; however, you will not receive the money until your bank details are received, after which payment will be credited to your account as soon as possible. Your dividends will not accrue interest while they are being held for you and there may be a fee for Equiniti to reissue payments.

  • Instead of receiving dividend payments into your bank or building society account, you may wish to build up your shareholding in Haleon by using your dividends to purchase further Haleon shares. The Haleon Dividend Reinvestment Programme (‘DRIP’) is a convenient, easy and cost-effective way to do this. Visit www.shareview.co.uk/info/drip for more information and a DRIP application form.

    Please note: If you are not eligible to join the DRIP, or you revoke your DRIP instruction, you will need to provide your bank or building society account details in order for future dividends to be paid to you.

  • If you do not have a UK bank or building society account, you may be able to arrange for payments to be converted and paid in your local currency using the Equiniti Overseas Payment Service. This service pays in over 83 currencies to over 90 different countries. To view the Terms and Conditions for the service and to download the applicable form please visit www.shareview.co.uk/info/ops or contact Equiniti.

Cautionary statements regarding forward-looking statements

Haleon cautions investors that any forward-looking statements or projections made by Haleon, including those made in this announcement, are subject to risks and uncertainties that may cause actual results to differ materially from those projected.

For further questions please contact Equiniti using the contact details above. You can also contact Haleon Investor Relations Team at - investor-relations@haleon.com